Household Staff Essentials Bundle
$39
All three booklets together. Save $8 compared with buying them separately.
Ready & Refined
Skilled people. Calmer homes.
Clear, practical bilingual tools for households and the people who help in them.
Every page, in both languages
Here are five free sample scripts from the Household Communication Script Pack, which has twenty. Every page in every booklet is written in English with Spanish beneath it, so everyone in the home reads the same words.
Sample
When an instruction is unclear
“I want to make sure I understand correctly. Could you please explain what you would like me to do with ________?”
“Quiero asegurarme de entender correctamente. ¿Podría explicarme qué le gustaría que hiciera con ________?”
Sample
When an item has no label
“I found this item without a clear label. Where would you like me to put it, and how should it be handled?”
“Encontré este artículo sin una etiqueta clara. ¿Dónde le gustaría que lo guarde y cómo debo manejarlo?”
Sample
When a storage location is unclear
“I do not see a clear place for these items. Where would you like them stored?”
“No veo un lugar claro para estos artículos. ¿Dónde le gustaría que los guarde?”
Sample
When a product or tool is unfamiliar
“I found this product/tool, but I am not sure where it is approved to use. Which product or tool should I use here?”
“Encontré este producto/herramienta, pero no estoy segura de dónde está aprobado usarlo. ¿Qué producto o herramienta debo usar aquí?”
Sample
When a supply is running low
“I noticed that we are running low on ________. Would you like me to add it to the supply list?”
“Noté que queda poco de ________. ¿Le gustaría que lo agregue a la lista de suministros?”
The three booklets
Buy one on its own, or get all three in the bundle above.
Household Help First-Day Kit
$19
A fillable welcome packet that sets out who to ask, what the first week looks like, and what the household expects.
Household Communication Script Pack
$9
Twenty short scripts for common moments in a home, such as an unclear instruction or a running-low supply.
Household Cleaning Tools & Product System
$19
A print-and-write packet for the household's own approved products, tools, locations and contacts.
Training is coming
We are building recorded training for household staff, with a separate hands-on assessment. Write to us and we will tell you when it opens.
Tell me when it opens